Analysis |
We used procedure documents provided by the client and conducted subject matter expert (SME) interviews to create the Process Matrix, which was a key output from our analysis work. This allowed us to synthesize key activities, outputs, key players, and decision points at each phase of the framework.
|
Design |
In writing our Design recommendations, we first considered if training was, indeed, the right solution. Select the button to view our final recommendations for the client.
|
Development |
Our final deliverables included a storyboard intended to provide guidance for final module development and a supplemental job aid. The client requested and expected a storyboard for the module; the job aid, which is intended to synthesize and summarize ALF process information and serve as a quick reference, was at our team's recommendation. Select the buttons to see each of these deliverables.
|