Team members: Casey Bell, Jenny Jo Conner, Aaron Snyder, Svetlana Titova
Today’s instructional designers face major challenges in preparing truly learner-centered training. In an era of digitally divided workforces comprised of computer-based knowledge workers and blue-collar frontline workers, traditional web-based training and lengthy macro-learning interventions may not be viable options to create a connected workforce. The project team developed a case scenario and solution that considered the workplace digital divide. While the customer, in this case is fake, the client was inspired by a real organization.
This project was a tremendous and inspired team effort, from the concept of using the Google Suite to manage and monitor training activities to our desire to explore a micro-learning solution, to the use of QR codes as a digital divide mitigation strategy. Often in design efforts, team approaches lead to better products than any individual may have designed in silo. This is one such example. This was also a terrific opportunity for us to learn from our teammates. One team member was well-versed in Google sites, another had knowledge of the industry and pain points surrounding e-learning: non-productive time and digital access and digital literacy among the target audience. All team members worked together to concept the full approach, which included pre-assessment, content, and knowledge and skill assessment, based on the instructional and learning theories we had examined to date and our collective experiences.
Project Output: Wine Warehouse Staff Training (Website)
Access the Google site for this project by selecting the button or by scanning the QR code).